The Dutch pension sector is in the midst of an unprecedented transition. This was discussed in depth during the Leaders in Finance Pension Event on 5 March at Kontakt der Kontinenten in Soesterberg, where the so‑called ‘3Ds’ took centre stage: Participants, Sustainability and Data & AI. APG CEO Annette Mosman attended as a keynote speaker and also took part in the podcast, in which she shared her vision on the transition and outlined the current state of affairs.
The transition to the renewed pension system is more than a technical exercise; it represents a fundamental reassessment of the promise to participants, Annette Mosman made clear. APG has now successfully transitioned five of its eight clients to the new pension rules.
According to Mosman, this is the result of intensive collaboration and a strong focus on the interests of participants. “The move to the renewed pension system requires continuous attention and anticipation of potential bottlenecks. At APG, our focus is on safeguarding a transparent and reliable process, in which the interests of participants always come first.”
Data and artificial intelligence
Sustainability and innovation are inextricably linked to the transition, Mosman noted. “Among other things, APG is deploying data and artificial intelligence to design processes more intelligently and reduce costs for participants.”
APG does not only look at today’s results, but above all at the long term. In this context, Mosman emphasised the importance of sustainable satisfaction. “The proof of the pudding is in the eating. Our ambition is that, when participants look back in ten years’ time, they will still be satisfied with the system and with our efforts.”
Listen to the Leaders in Finance podcast (in Dutch) here, featuring Annette Mosman (APG) alongside Fieke van der Lecq (Government Commissioner for the Pension Transition), Mariëlle Lichtenberg (Blue Sky Group) and Hildegard Elgersma (EY).